Delivery Policy – The Botox Guy Ltd

At The Botox Guy Ltd, we are committed to providing fast, secure, and reliable delivery of all aesthetic and medical products to our clients across the United Kingdom and beyond. We understand the importance of timely and safe delivery, especially for temperature-sensitive items like Botox and dermal fillers.

Shipping & Delivery Information

✅ Order Processing Time

  • All orders placed before 2:00 PM (UK time) on business days (Monday to Friday) are processed the same day.

  • Orders placed after 2:00 PM or during weekends/public holidays will be processed the next business day.

Delivery Options

Standard UK Delivery

  • Delivery Time: 1–3 business days

  • Carrier: Trusted UK couriers (Royal Mail, DPD, DHL)

  • Cost: Calculated at checkout or free for orders above a specified value

⚡ Next-Day Delivery

  • Available for orders placed before 2:00 PM (Monday–Thursday)

  • Tracked and insured delivery

International Delivery

  • We ship internationally to most European countries.

  • Delivery time and charges depend on the destination.

  • All international orders are tracked and may require import/export clearance depending on local regulations.

️ Cold Chain Products

For products like Botox and other injectables, we use:

  • Special insulated packaging

  • Ice packs and thermal protection to maintain proper temperature

  • Delivery via express courier to ensure product stability

We recommend clients promptly refrigerate these items upon delivery.

Order Tracking

Once your order is dispatched, you will receive a tracking number by email or SMS so you can monitor its progress in real time.

❗ Delivery Delays

While we strive for fast and timely shipping, please note:

  • Delays may occur due to weather conditions, courier issues, or public holidays.

  • In such cases, our customer service team will update you immediately.

Questions or Concerns?

If you have any questions about your delivery or want to update your shipping information, contact us anytime:

The Botox Guy Ltd takes pride in delivering not only premium products but also premium service—right to your doorstep.